WebStaff Scheduling for Inbound Call Centers and Customer Contact Centers Alex Fukunaga, Ed Hamilton, Jason Fama, David Andre, Ofer Matan, Illah Nourbakhsh Blue Pumpkin Software 884 Hermosa Court, Suite 100 Sunnyvale, CA 94086 {afukunaga,ehamilton,jfama,dandre,ofer, illah}@blue-pumpkin.com Abstract The staff … WebAbout Blue Pumpkin Software Develops and markets information technology for managing the scientific aspects of the clinical phase of the pharmaceutical development process. The company went public in 2000. Headquarters Location 884 Hermosa Court Suite 100 Sunnyvale, California, 94085, United States 408-830-5400 Suggest an edit
Package eases call center management IT World Canada News
WebJan 24, 2005 · ATLANTA-- ( BUSINESS WIRE )--Jan. 24, 2005--Witness Systems (NASDAQ: WITS), a global provider of performance optimization software and services, … WebOct 5, 2004 · Blue Pumpkin's Director Professional enables you to create forecasts and build schedules for call centers with 150 or fewer agents. … i90 motorsports.com
Witness Systems: Blue Pumpkin acquisition to make it a
WebAssignee: Blue Pumpkin Software, Inc. Inventors: Cheryl Hite, Tyler Morse, Ofer Matan, Tiffany Boehmer, Illah Nourbakhsh, Serdar Uckun, Jason Fama, Edward Reusser ... In one embodiment, a method includes scheduling software receiving a plurality of scheduling data from a user interface, and the scheduling software generating a plurality of ... WebDec 30, 2004 · Witness Systems is to purchase Blue Pumpkin Software for approximately $75 million. Datamonitor research estimates 2008 global call center spend on workforce … WebBlue Pumpkin Software: What Are the Steps in the Hiring Process? We can help you secure your next job at Blue Pumpkin Software. Learn about Blue Pumpkin … i 90 in new york